Staying in your own house is always sweeter than staying in a rented house. Who disagrees?
We do have an unsaid affinity to what is “Ours” than to what is “theirs” or “yours”.
In the professional domain of FIELD SERVICES, this often translates to preferring to have our own employees than outsourced ones, feeling that we have the best control with an in-house team. This may be an outdated thought, yet our minds hold on to it.
In our more than a decade of experience in Field Services, we have experimented with having our field engineers, outsourcing certain pockets to third party. Yes, we have burnt our fingers well enough to have undergone the pain related to outsourced services.
In our more than a decade of experience in Field Services, we have experimented with having our field engineers outsource certain pockets to a third party. Yes, we have burnt our fingers well enough to have undergone the pain related to outsourced services.
The most significant challenge that companies face when they outsource their key processes is in getting the outsourcing partners aligned with their goals and priorities.
It is this experience that has led us to adopt the IMU philosophy.
IMU in spirit stands for “I AM YOU”.
It’s a way of describing or the measure of the intensity of a relationship. While physically we are different, our relationship is such that everything that I do, involving you, for you, is as if, its you who is doing it, for yourself, in your best interest. When I do anything for you, I am you, not just me. That’s the extent to which I will stretch, whatever it takes, to ensure your best interest, from your perspective, when I do anything for you.
It is the way we shall be your outsourced partner in After Sales Services
IMU is our journey along with you. We align our goals with yours, our priorities with yours, and Our happiness with yours, We provide all services as your extended arm and not as a third party.*Experience IMU by partnering with us